What is DigiLocker? What are its benefits?

DigiLocker is a flagship initiative of the Ministry of Electronics & IT, under the Digital India program. Aiming at the digital empowerment of citizens, it provides access to authentic digital documents in a citizen’s digital wallet(s). 

The documents issued in the DigiLocker system are deemed to be on par with original physical documents as per Rule 9A of the Information Technology (Preservation and Retention of Information by Intermediaries providing Digital Locker facilities) Rules, 2016 notified on February 8, 2017, vide G.S.R. 711(E).

Benefits to citizens:
  • Access to important documents at anytime, anywhere.
  • Authentic documents that are legally on par with the originals.
  • Digital document exchange with the consent of the citizen.
  • Faster service delivery- Government benefits, employment, financial inclusion, education, health

Benefits to agencies:
  • Reduced Administrative Overheads- Aimed at paperless governance, it reduces administrative overheads by minimising the use of paper and curtailing the verification process.
  • Digital transformation- Provides trusted documents that are fetched in real-time, directly from the issuing agency.
  • Secure document gateway- Acts as a secure document exchange platform, like a payment gateway between an issuer and a requester/verifier, with the consent of the citizen.
  • Real-time verification- Provides a verification module, enabling government agencies to verify data directly from issuers (after obtaining user's consent).

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