Why was my SIP installment amount not deducted on the due date, even though I had sufficient bank balance?
If your SIP purchase did not go through successfully in spite of having sufficient balances in your bank account, it could be for one of the following reasons. Please also find solutions based on your investment route.
| Rejection Reason | FundsGenie | Offline |
|---|---|---|
| Rejected Account Opening Forms | Re-upload your documents | Re-submit your documents at the branch |
| Incomplete NACH/One-Time Mandate authorisation | Complete the authorisation process on FundsGenie. | - |
| NACH/One-Time Mandate under processing | - | - |
| NACH/One-Time Mandate rejected | Re-upload your signature | Re-submit your documents at the branch |
| 1st SIP installment date within 30 days of registration | It is required to have a minimum gap of 30 days between the registration date and your first installment. | It is required to have a minimum gap of 30 days between the registration date and your first installment. |
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