Why did my Stop-Loss order get triggered even though the trigger price of the order was never hit as per the chart?

Thousands of transactions (a.k.a., a tick) are executed on the exchanges in a day. 

Although several hundred ticks/trades take place in a second, trading and charting platforms display only 1 tick/trade per second on their charts. As a result, it is possible that you do not see your trigger stop-loss or limit price on the chart even if your order gets triggered.

In India, orders are sent to and executed through the exchanges; there aren't any dark pools as is the case in some developed markets. You can verify your executed trades directly on the exchange websites:

ExchangeVerify trades for the last
10 days
7 days
5 days

Still need help? Create Ticket