How can I disable my current TOTP?
If you feel your TOTP is being used by someone to access your account, you can disable the setting and re-enable it for safety. This can be done either via the mobile or web platform.
Step 1. Log in to FLIP Web and go to your Profile
Step 2. Under 2-Factor Authentication Click On TOTP Login
Step 2. Click Generate OTP and enter it > Submit
Step 3. Enter your Current Password for FLIP
Step 4. Enter the TOTP generated by your Authenticator app > Disable
TOTP will be disabled in FLIP. We also recommend that you remove the account added to your Authenticator app.
2. To disable TOTP via FLIP Mobile
Step 1. Log in to FLIP Mobile
Step 2. Go to Setting in the More tab. Click on Security and then TOTP Login
Step 3. Click Generate OTP and enter it > Submit
Step 3. Enter your Current Password for FLIP
Step 4. Enter the TOTP generated by your Authenticator app > Disable
TOTP will be disabled in all Geojit platforms. We also recommend you remove the account added to your Authenticator app.
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